Privacy policy

Last Updated: July 2025

Introduction

This Privacy Policy describes how Fountain of Youth ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website (https://shop.fountainofyouth.gold)  or make a purchase from us.

Information We Collect

Personal Information You Provide

When you visit our store, we collect the personal information you give us such as:

  • Name, address, and email address
  • Phone number
  • Payment information (processed securely through our payment processors)
  • Account credentials if you create an account
  • Communications you send to us

Information We Collect Automatically

When you browse our store, we automatically receive certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website
  • Pages visited and time spent on our site
  • Shopping behavior and preferences

We collect this information using cookies and similar tracking technologies.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders
  • Send you important information about your purchases
  • Provide customer support
  • Improve our products and services
  • Send you marketing communications (with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Information Sharing

We may share your personal information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Shopify: Our e-commerce platform provider
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict processing of your information
  • Data portability
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze site traffic and usage patterns
  • Provide personalized content and advertisements
  • Enable social media features

You can control cookies through your browser settings, but disabling them may affect your experience on our site.

Third-Party Services

Our store may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Information

If you have questions about this privacy policy or want to exercise your rights, please contact us:

Email: contact@fountainofyouth.gold
Phone: +49 (0)30 692 063 910
Address: Warschauer Strasse 39-40, 10243 Berlin, Germany

Specific Disclosures:

For EU Residents (GDPR)

If you are in the European Union, you have rights under the General Data Protection Regulation, including the right to access, update, or delete your personal information. Our lawful basis for processing your information includes consent, contract performance, and legitimate interests.